Last Updated:
At PropertyTracker.com (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal and financial information you entrust to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
This policy applies to PropertyTracker.com, our mobile applications, and any related premium community sites or consultation services managed by us (collectively, the “Services”).
1. INFORMATION WE COLLECT
We collect information to provide our real estate analysis and management tools. This falls into three categories:
A. Information You Provide to Us
- Account Information: Name, email address, password, and billing information (processed by our secure payment providers).
- Property & Financial Data: To use the Property Tracker and Evaluator, you input data such as property addresses, purchase prices, rental income, mortgage rates, expenses, and tenant names. We treat this data as confidential and use it solely to generate your reports and dashboards.
- Premium Services Data: If you subscribe to our Premium plan, we may collect additional information required for consultations or community access, such as your investment goals or portfolio size.
B. Information Collected Automatically
- Usage Data: We track how you use the site (e.g., reports generated, pages visited) to improve our user experience.
- Device Data: IP address, browser type, and operating system.
- Cookies: We use cookies to keep you logged in and to remember your preferences. You can control cookies via your browser settings, though disabling them may affect your ability to log in.
2. HOW WE USE YOUR INFORMATION
We use your data for the following legitimate business purposes:
- To provide, maintain, and improve the Property Tracker and Property Evaluator tools.
- To process subscription payments and auto-renewals.
- To facilitate access to our Premium Investor Community (if applicable to your plan).
- To communicate with you regarding updates, security alerts, and support messages.
3. SHARING OF INFORMATION
We do not sell, rent, or lease your personal data to third-party advertisers.
We may share your information only in the following specific scenarios:
- Service Providers: We use trusted third parties for payment processing (e.g., Stripe/PayPal), hosting, and email delivery. They have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
- Affiliated Companies & Communities: If you are on a Premium plan that includes access to a separate community website or consultation service managed by our company or affiliates, we may share your registration details with that platform to grant you seamless access.
- Consultants: If you schedule an investor consultation, your contact details and relevant portfolio data may be shared with the specific consultant assigned to you.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or prevent fraud.
4. DATA SECURITY
We use industry-standard security measures, including SSL encryption, to protect your personal and financial information during transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. YOUR RIGHTS AND CHOICES
You have the following rights regarding your data:
- Access and Update: You can access and update your profile and property data at any time by logging into your account.
- Export: You may use our reporting tools to print or export your data (e.g., Schedule E, Property Reports) for your records.
- Deletion: You may request the deletion of your account and associated data by contacting support. Please note that we may retain certain transaction records for tax and legal compliance.
6. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights. We do not sell your personal information. You have the right to request disclosure of the categories of personal information we have collected about you in the last 12 months and the right to request deletion of your personal information, subject to certain exceptions (such as maintaining your account to provide the Service you paid for).
7. CHILDREN’S PRIVACY
Our Services are not intended for anyone under the age of 18. We do not knowingly collect personal identifiable information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.
8. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
9. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
PropertyTracker.com Support
Email: [Insert Support Email]
Mailing Address: [Insert Mailing Address]